I went to see if I could finally watch races on demand on my Mac, and lo and behold, it doesn’t recognize my username, password or email. Anyone else having luck logging in?

I started the login process, myself, and then came here to post a “Let’s Get Constructive Feedback” diary going (while I waited for the login to complete).

And then some loud-assed sound came through my speakers, and I had to hit Stop.

And who is nmnathletics.com?

C’mon, guys. Seriously?

this almost smells like a fishing scam…

send an email requesting folks re-register to a site that redirects you somewhere else (with a non-encrypted password along with your email in the same message). Mmmmm

I tried to log in with no luck but did a quick run through emails and don’t see anything. Can anyone give me a date to look for?

When CTV/JumpTV crashes and burns, I may well end up bidding on the assets in bankruptcy (i.e., the internet broadcast rights). Re-sign Brian and Anthony for sure. I’ll need at least a few tech dorks (Kevin? Clydesdale?), two marketing people (Lyne, Gavia?), and a customer service queen (don’t worry, Nikki, it’s already yours). The queue starts here.

Rebecca, save us!

http://www.reportonbusiness.com/servlet/story/RTGAM.20080701.wrwang02/BNStory/Business/?page=rss&id=RTGAM.20080701.wrwang02

not directly related, but then again, not unrelated … how JumpTV goes will be how cycling.tv goes …

some interesting bits:

"They lost some people; last year they brought in a new CEO who was trying to get his arms around it," Mr. Wang said during an interview in Toronto. "Turmoil means you’re focused on the things that are not germane to the business – getting revenue in."
He figures JumpTV was on to a good idea, it just wasn’t doing it right. The company has spent the past two years locking up online broadcast rights to foreign TV channels from around the world to sell online. But it couldn’t build a big enough audience.

hmm… turmoil eh?

"We’re out there buying more bandwidth [for NeuLion] and they have too much," Mr. Wang says. "That doesn’t take a genius to figure out we should maybe get together on that pretty quickly."

I logged-in and immediately started watching Stage 9 of the Tour de Suisse ON MY MAC in OSX. It’s something.

Global sports broadcasting or telenovellas? It has no clue.

The upside (for CTV, anyway) is that CTV appears to be among the more healthy channels, in terms of cashflow. We’ll see if the new owners are smart enough to sort it.

If not, I’m only half kidding about bidding. Empires are built on other people’s mistakes.

Global sports broadcasting or telenovellas? It has no clue.

The upside (for CTV, anyway) is that CTV appears to be among the more healthy channels, in terms of cashflow. We’ll see if the new owners are smart enough to sort it.

If not, I’m only half kidding about bidding. Empires are built on other people’s mistakes.

full-screen at 1800 kbps. Excellent!

They need to fix the little screen though, it’s too little. And I couldn’t get it any bigger. (That’s about as technical as my vocabulary gets.) And it still opens up a second window when I clicked on the video highlilght; I’d hoped this version wouldn’t do that.

Here

I’m on a Mac and checked out Tour de Suisse highlights. It opened in a floating Quicktime window. Really nice! And pages open a lot quicker and actually take you where to click! Real test will be logging for live racing. But so far so good…..

I logged in with the email and password they sent me in the beta site email. No dice – I was told to enter my email and my pw would be sent to me. My old pw didn’t work either. So for right now the site looks like a prettier version of it’s old, shitty self.

Please help! I have not gotten any email. My sign in with old password takes me to the screen asking me for email and tells me that it has found me and will send me my password but I don’t get anything (tried a couple times since last night). Can you help, please?

Harold or Rebecca!!!!

I’ve been trying to get logged in, but the site claims it has no record of my e-mail address.

Suggestions please?

It’s not like I haven’t subscribed to cycling.tv for 3 years or anything . . .

It looks like a lot of the on-demand content has been lost in this transition. For example, the only Giro content available is highlights from stages 1,3,5, and 18; nothing from any other stages, and no as-live replays for any stage.

I hope this is only temporary. I paid for the Giro coverage knowing I would not be watching it live, and intending to watch the as-live replays at my leisure. Now, it looks like that option is gone.

I also agree with Ruthann that the small screen is now way too small, and the new window it pops up in appararently cannot be expanded to full screen, which is very annoying.

I had no luck getting either the 1800 or 800 feeds to stream smoothly for the TdS highlights, which might be my service provider throttling me down, but consider that I can test my connection speed here at almost 15000 kbps, I’m not so sure that is the issue. I’m no network engineer so this might be an apples to oranges comparison, but I get the 1200 live feed just fine, at least when it’s working at all. And I noticed one very serious problem with opening two browser windows at the same time. If you take the focus off the Ctv window, for example to open PdC or probably even to open the innertube, then the video goes all black? So you cannot watch the video in one window and comment in another window at the same time? Say it ain’t so because that would be very bad…

I just sent the following message after trying to log on with my “new password”

I can’t log on to ctv though I have clearly paid as of 6-9-08 (see receipt below) I am directed to a strange site which tells me that I do not have a package… (see image)

I am not at all suprised that your service does not work. Writing these notes to you is tiresome.

Please fix the log on issue or refund my $44 odd dollars.

You guys need to shape up.

CTV is doing them a big favor drumming up more business for gmail.

I tried resetting flip-4-mac to pop open quicktime, but so far it’s not sure it wants to.

In contrast, Safari pops open two different windows (one at first looks like an audio, then opens up into a video-sized box, one looks like a video control from the start)...both of them try to load at once…and I get nice clear audio but no video.

OK, I quite firefox twice more after re-setting flip-4-mac to say “launch quicktime player” (You do that by clicking the down arrow on the right hand side of the status / loading bar and picking flip-4-mac settings). Now I have a lovely big picture, as full screen as I want it. Sound and picture are lovely.

Except for the need to re-tweak what worked before, this is very, very smooth. I will put the need to tweak down to the strange requirements of the old CTV, and not visit them upon the new CTV.

And, yes, it did let me reset my password…cautiously optimistic.

Very strange to need to know exactly what you want to watch, and what category it goes into (or when it was) to find old races, but I can get accustomed to that. Showing more than 10 at a time would be nice. (There may be an option for that.)

It’s not a disk cache issue, because I have disk cache switched off.

Also, I can’t seem to get back to the “on demand” window that showed a lot of races as icons, horizontally. Instead, different, odd combinations of subscription level and type of race either do or do not display an “on demand” race. “Gold” and “road” pulls up LBL and all the Paris-Nice highlights, however “Gold-US” does not pull up anything (so far).

No search has worked for me yet.

Having to page through the calendar all the way from 2005, month by month, is really stupid and unwieldy; at least with firefox, there is no way to type the year in.

So the bandwidth is better, 1800 sure looks sweet…but there are still all kinds of strangeness. I’ll check some more races and see if they also crap out and stop loading a few minutes in.