Don't get me wrong, I think it's a fabulous service and am not recommending this to anyone. But if you go here you get instructed to call.
Call (866) 446-8254
Select #2
[oops, gotta wait wil 9am. saying they're closed. Will finish this later.]
Update [2006-9-24 12:8:4 by chris]: I'm out! Just have your email handy. And no, I didn't give the man an earful about Drebber, there's a 0% chance he was interested in the whys.