Wow. Was I the only one that thought they were holding out on customer service for the last two years because all of their attention was turned to a new website that would be beyond anything any of us could imagine.
Well...erm...I guess not. Granted, I have not perused any functionality, and I am forming my opinion only from a design standpoint. And from that standpoint only, CTV remains firmly entrenched at the back of the autobus of media-driven websites.
Working in website design myself, I give it a D-.
Use this post to explain your likes/dislikes about the new site and to let everyone know cool or uncool features you discovered.
I'm hoping the functionality of this beast more than makes up for its lack of style.